Your online payment transactions with Kangaroo will be processed by the HSBC bank via Sage Pay (formerly PROTX) who are an approved Payment Service Provider for HSBC.
When you complete your order with Kangaroo Yarns at the checkout you are taken securely to the Sage Pay payment page where you can confidently complete your payment details. You will enter a "secure session". (You know you are in a secure session if the URL address begins with https:// or a padlock symbol appears in the lower right hand corner of your browser.)
Once the payment is confirmed by Sage Pay you will be returned to Kangaroo with confirmation of your payment. This way Kangaroo holds no details of your cards, security information. etc.
Statement from the HSBC website:
"The internet brings new risks that must also be recognised and guarded against.
At HSBC, we use industry standard security technology and practices, focusing on three key areas - privacy, technology and identification so we can safeguard your accounts from any unauthorised access.
Please note payment will be taken from your card at the time of ordering. If we are unable to complete an order within 2 working days you will be notified and given the option to cancel and be refunded.
We use industry standard encryption within our Internet banking services which is at least 128bit encryption
Secure Socket Layer (SSL) technology is used within your Internet Banking session to encrypt information before it leaves your computer. This ensures that no one else can read it. Depending on your browser settings, a pop-up window may appear to tell you that you are entering a secure page. Encryption converts your data into an encoded form before it\'s sent over the Internet. This stops any unauthorised users from reading the information. At HSBC, we use 128-bit SSL Encryption, which is accepted as the industry standard.
We use many layers of security - for obvious reasons we cannot disclose all of them, but the following are typically used:
* All our operating systems are updated with the latest security patches
* Our anti-virus software is kept updated
* We use firewalls to prevent unauthorised intruders
* Digital certificates are used for identification"
If you have any questions regarding our payment integrity and security issues please contact firstname.lastname@example.org